Effective Date: 5 April, 2025
Privacy at ClimaKing is of great importance to us. This Privacy Policy contains how ClimaKing will collect personal information from you, use, and safeguard such personal information as you access and use our website, services, or contact us-anyway. You agree with this policy regarding its practice if you use any of our services.
1.Information we Collect
The following types of information collected include:
- Personal Information: Name, email address, phone number, home or business address, and other details you provide when contacting us or requesting a service.
- Service Information: Details about the air conditioning services you require, including location of service, equipment details, and service history.
- Website Usage Data: Such as IP address or browser type, with pages visited and time spent on our site collected by cookies and other related technologies.
2. How We Use Your Information
It is used in a way to:
- Provide, schedule, and manage our air conditioning solutions and services
- Respond to your inquiries and provide customer support
- Sending service updates, promotions, or important notice (consent based only)
- Improving our website services and overall customer experience
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share it with:
- Service Providers: Trusted third parties who help us operate our website or deliver services (e.g., technicians or delivery partners)
- Legal Requirements: If required by law or to protect our rights and safety
All third parties are bound by confidentiality and data protection agreements.
4. Data Security
Appropriate technical and organizational measures are implemented to prevent unauthorized access, disclosure, alteration, or destruction of your personal data.
5. Cookies
Cookies are implemented on our website to increase your satisfaction during navigation. They help us understand how traffic accumulates, as well as understand the use of the website. Cookies can be easiest controlled and prevented from being accepted by changing the settings of your Internet browser.
6. Your Rights
You have the following rights:
- You have the right to access all the personal data we hold about you
- Request correction, restriction, or deletion of your information
- Withdraw consent to marketing communications at any moment
To exercise these rights, contact us at neeraj@climakings.com.
7. Changes to This Policy
This Privacy Policy shall be modified by us from time to time. Those changes will be documented on this page along with the date effective. We suggest you read through this from time to time.
8. Contact Us
For queries or concerns with this Privacy Policy, please contact us at.
ClimaKing
Plot No. 362, Ground floor, Industrial Area, Phase -1, Chandigarh-160002
Email: neeraj@climakings.com
Phone: 0172-4045075, 5076523, 9417003643